🚚 Shipping Policy – csvaping.com
At csvaping.com, we are committed to delivering your orders quickly, safely, and efficiently. Please review the following shipping information to understand how we handle logistics and delivery timelines.
📦 Shipping Carriers
To ensure your orders are delivered on time and in excellent condition, we partner with reliable shipping providers, including:
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DHL
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DPD
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UPS
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Local postal services (depending on your region)
📬 Order Tracking
Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to follow the status of your shipment on the carrier’s website or via your order history on csvaping.com.
💰 Shipping Costs
Shipping charges are calculated at checkout based on destination and weight.
Unless otherwise noted, we cover taxes, duties, and customs fees — except for orders to Canada, where local customs charges may apply.
⏱️ Shipping Time
Shipping typically takes 7–15 business days, depending on your location and the selected carrier.
Delivery timelines may vary due to customs clearance or regional logistics conditions.
🕒 Order Processing Time
We process orders within 1-3 días laborables after payment is received. Processing may take slightly longer during holidays or sales.
⚠️ Delivery Issues
If your order is lost, delayed, or arrives damaged, please contact our customer support team right away. We will coordinate with the shipping provider to resolve the issue and ensure you receive your order or a replacement.
📩 Contact Us
For questions about your shipment or delivery policy, feel free to contact us:
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Correo electrónico: info@csvaping.com
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WhatsApp: +852 5934 6722
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Telegrama: ID: @Vapes808
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Support Hours: Monday to Friday, 9:00 AM – 8:00 PM (China Standard Time)
Thank you for shopping with csvaping.com — we appreciate your trust and look forward to serving you again.