📜 Terms and Conditions – csvaping.com
Welcome to csvaping.com. By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing any orders.
🔐 Privacy
Your privacy is important to us. Please refer to our Politique de confidentialité to understand how your personal data is collected, used, and protected.
📦 Shipping
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Order Preparation: Orders are prepared within 1–3 business days after payment.
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Shipping Time: Orders typically take 7–15 business days to arrive, depending on your location.
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Shipping Costs: Shipping costs are calculated based on the weight of your order and delivery destination, and are shown at checkout.
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Tracking: You will receive a tracking number by email once your order is shipped.
📊 Order Status Definitions
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Pending: Order created, awaiting payment.
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On-hold: Awaiting payment confirmation.
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Processing: Order is being prepared.
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Shipped: Order has been dispatched.
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Completed: Order delivered and received.
💵 Payment
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Payment Methods: We accept PayPal, Stripe, bank transfers (SEPA supported), major credit cards (Visa, MasterCard, AMEX), and cryptocurrencies.
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Security: Payments are processed securely via trusted gateways. We do not store your payment information.
🔁 Returns & Exchanges
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Return Policy: We offer a 30-day return policy. Products must be inutilisé and in original condition.
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Return Process: Contact our support team to initiate a return. You’ll receive instructions and return address details.
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Refunds: Once we receive the item, refunds are processed within 7–10 business days back to your original payment method.
🛍️ Ordering
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Order Acceptance: All orders are subject to acceptance and product availability. We reserve the right to decline any order.
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Product Descriptions: While we aim to describe all products accurately, csvaping.com does not guarantee all descriptions are completely error-free or comprehensive.
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Pricing: All prices are listed in USD and may be changed without notice.
👤 Account Management
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Account Creation: You can create an account by clicking “Sign Up” and entering your details.
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Password Reset: Use the “Forgot Password” link on the login page to reset your password.
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Account Info Updates: Login to your account and go to Account Settings to update address, email, or payment preferences.
📢 General Terms
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Acceptance of Terms: By browsing and using our site, you agree to these Terms & Conditions.
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Modifications: We reserve the right to update these terms at any time. All changes take effect immediately upon posting on this page.
⚠️ Liability & Indemnification
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Limitation of Liability: csvaping.com will not be liable for any direct, indirect, or consequential damages arising from your use of our website or products.
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Indemnification: You agree to indemnify and hold csvaping.com harmless against any claims, liabilities, damages, or losses related to your misuse of our site or products.
📬 Contact Information
If you have any questions or concerns about our terms and conditions, please contact our support team:
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📧 Courriel: info@csvaping.com
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📱 WhatsApp: +852 5934 6722
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📲 Télégramme: ID : @Vapes808
Thank you for choosing csvaping.com. Your trust means everything to us.